Governance

At Daikin we are committed to conduct our business in a transparent way. We strive for full legal compliance wherever we operate. Across Daikin Malaysia and its subsidiaries, employees are held to our Group Corporate Ethics code, which promotes proper conduct and aims to make sure no illegal activities takes place on the work floor.

Whistleblowing and grievance mechanisms

Both employees and external stakeholders are encouraged to report any concerns regarding business ethics, potential discrimination, harassment, bullying, or other inappropriate behavior. We have implemented secure and confidential reporting channels that allow individuals to safely report suspected misconduct. These channels are accessible both internally and externally and offer the option for anonymous submissions if the whistleblower prefers.

Anti-corruption and bribery

Daikin Malaysia maintains a zero-tolerance stance on corruption, bribery, and fraud, with our Anti-Corruption Policy enforced across all global operations. To prevent unethical practices, we have implemented procedures for managing gifts and hospitality. Internal audits and control systems help identify any instances of misconduct, which are addressed through established investigation and whistleblowing channels. Any violations are met with disciplinary action, which may include dismissal.

Data Protection and Cybersecurity

Daikin Malaysia is committed to upholding stringent cybersecurity standards, prioritizing the protection and confidentiality of all data to ensure a safe environment for both employees and stakeholders. In today’s highly connected digital world, responsibly handling of personal data and safeguarding stakeholders' privacy are more crucial than ever.