Quality Policy

Daikin Malaysia Sdn. Bhd. pledges to deliver air-conditioning products and solutions to customers on schedule and at competitive pricing.

The quality policy is communicated, understood and implemented at all levels in the organization and reviewed for continual suitability.

To fulfil the pledge, we are committed to :
1. Meet customers’ requirements including any regulatory requirements, specified standards of performance, safety and quality;
2. Operate within the documented quality management system;
3. Establish measurable objectives;
4. Continually improve on the products, processes and system.